INTRODUCTION
We at MISHY & DELLY CONCEPTS (Company No. KT0466513-K) or its affiliated companies (‘Mishy & Delly’, the “Company”, “us”, “we”, “our” or “ours”), understand the importance of personal data (“Personal Data” refers to any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual) and sensitive personal data which includes but is not limited to, information concerning the physical or mental health or condition of an individual and religious beliefs, or any other sensitive personal data (“Sensitive Personal Data”) as defined under the applicable regulations, guidelines, orders made under the Personal Data Protection Act 2010 ( ACT 709) and any statutory amendments or re-enactments made of the Personal Data Protection Act 2010 (ACT 709) from time to time (collectively referred to as the “APDP”). We strive to protect personal data by processing personal data under the APDP and this privacy policy (“Privacy Policy”), and by properly processing personal data about our customers, employees, and applicants for employment or recruitment activities carried out by the Company.
Who we are
Our website address is: www.mishyndelly.com
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
When you visit our website, it may store or retrieve information using your browser, mostly in the form of cookies. This information might be personal information about you, your preferences or your device, and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Types of Data We Collect
We collect personal information that you provide to us when you use our services or interact with us. This includes:
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- Personal Identification Information: Name, email address, physical address, and telephone number.
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- Account Details: Username, password, and purchase history.
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- Payment Information: Credit/debit card details, billing address, and other payment-related information.
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- Technical Data: IP address, browser type, and version, time zone setting, and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
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- Usage Data: Information about how you use our website, products, and services.
Why We Collect This Data
We collect your data to:
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- Process your orders and manage your account.
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- Improve and personalize your shopping experience.
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- Communicate with you about our products, services, and promotional offers.
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- Conduct market research and analysis.
Who we share your data with
We do not and will not sell any of your information, including your name, address, email address or credit card information, to any third party. However, we do share your information with selected third parties so that we can provide you with our products and services, send you marketing information, and improve our business as described below.
We will share your information with some carefully selected third parties to help us deliver products, services, and marketing to you. In particular, we will / may disclose your information to:
- Companies that assist us to fulfil the transactions to you, such as payment providers, warehouses, order packers and delivery companies;
- Our trusted service providers, such as marketing agencies, advertising partners, web hosts and other third parties, who provide services to help us by tailoring their marketing activities to you;
- Credit reference agencies, law enforcement and fraud prevention agencies;
- Companies approved by you, such as social networking sites, including companies like Facebook and Google; and
- Companies that act as our agents, contractors and professional consultants.
We will provide aggregated but anonymized information and analytics about our customers to third parties, and before doing so, we will ensure that your identity is not released. We will only share your information with third-party providers as necessary for them to provide us with the services we have requested.
We may disclose your information to other companies in connection with any merger, acquisition, insolvency situation or otherwise, in which case we will only disclose your information so far as is necessary.
We may also need to disclose personal data to third parties such as law enforcement agencies to comply with a legal or regulatory obligation, or if necessary for legal proceedings.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Why do we process your personal data?
We use and process your personal data to be able to give you the best customer experience when visiting our websites. We also process your personal data upon your request to be able to provide you with requested services, deliver your order or to support you through our customer service.
Protection of personal data
Mishy & Delly takes the necessary precautions, both administrative and technical, data security technologies such as firewalls, access control procedures and cryptographic mechanisms to prevent and safeguard your Personal Data against loss, theft, misuse and unauthorized access, disclosure, usage, alternation or destruction. Furthermore, all transactions via the Website or mobile app will be performed via secure payment systems. Confidential payment details are transmitted directly in encrypted format (SSL and/or TLS) to the corresponding entity.
What rights you have over your data
You have the right to access, correct, delete, or restrict the use of your personal information. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can also object to the processing of your data in certain circumstances, including for marketing purposes. To exercise these rights, please contact us using the details below.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Data Controller: Mishy & Delly Concepts
Address: JA3398, KM19, Jalan Dusun, Kampung Serkam Timur, 77300, Merlimau, Melaka.
Email: info@mishyndelly.com
What happens with links to other websites or mobile apps?
The Website may contain links to other websites or mobile apps to third-party websites or mobile apps; provided as a convenience to you; with confidentiality policies that are different from those of Mishy & Delly. Thus, Mishy & Delly shall not be liable for the content or practices of linked websites. Mishy & Delly advise users to check the confidentiality policy of any website they access through www.mishyndelly.com. The personal data you choose to give to unrelated third parties is covered by their privacy policies, not this Privacy Policy. Some third-party companies may opt to share their data with us and, that sharing is governed by their company’s privacy policy.
If you use communities, blogs, or chat rooms on Mishy & Delly Website or mobile app, you should be aware that any Personal Data you submit there can be read, collected, and used by other users of these forums, and could be used to send you unsolicited messages. Note that Mishy & Delly is not responsible for the Personal Data that you choose to submit in these forums.
